01 / WEBSITE VISITSWhat the website processes
This site has no visitor accounts, checkout, contact form or advertising analytics. Our hosting and security providers may process technical request information, such as IP address, device or browser details, request times and security events, to deliver and protect the website.
02 / EMAIL ENQUIRIESWhen you contact us
If you email contact@kiranova-labs.com or support@kiranova-labs.com, we receive your email address, message and any information or attachments you choose to provide. Namecheap forwards the message to our administrative inbox. We use it to answer enquiries, address support requests and maintain necessary correspondence records.
03 / PROVIDERSHosting and email services
Our hosting, domain, email forwarding and mailbox providers may handle technical or correspondence data to provide their services. Some processing may occur outside Malaysia. We do not sell your contact information or use your enquiry for advertising mailing lists.
04 / COOKIES & LINKSCookies and external sites
We have not intentionally added advertising or analytics cookies to this informational site. Providers may use strictly necessary technical cookies or security mechanisms. Links to external sites and app stores are governed by the respective providers’ privacy practices.
05 / RETENTION & SECURITYHow long information is kept
We keep correspondence only as reasonably needed to handle an enquiry, provide support, maintain appropriate business records or satisfy legal requirements. We use reasonable safeguards; however, no internet transmission or storage method can be guaranteed completely secure.
06 / YOUR REQUESTSPrivacy enquiries and requests
Contact contact@kiranova-labs.com to ask about personal data or request access, correction or deletion where applicable under Malaysian law. Please do not email passwords or sensitive identity documents. Individual applications have their own privacy policies based on their actual data practices.
ⓘEffective 5 November 2026. This notice applies to kiranova-labs.com only. For product-specific data practices, consult the privacy notice for that application.